Complaints Policy
We value all feedback from our patients, including complaints, positive comments, and suggestions. Your feedback helps us improve our services, patient experience, and the quality of care we provide.
How to Give Feedback or Make a Complaint
If you would like to share feedback or make a complaint, please speak to a member of our reception team. They will be happy to help and can provide you with a copy of our Complaints Policy.
Our Complaints Process
Our Complaints Policy explains:
- Your rights as a patient
- How to submit a complaint
- How your complaint will be reviewed
- The timeframes for our response
We aim to acknowledge all complaints promptly and respond within the timescales set out in our policy.
Why Your Feedback Matters
Your feedback is important to us. It helps us identify areas where we can improve and ensures we continue to provide safe, effective, and high-quality care to all patients.
Contact us today!
Current patients, send us any queries or questions about appointments, or if you are not registered with us and have a dental emergency, we can see you the same day as a private patient; for a fixed fee will get you out of trouble.
Opening Hours
Contact us today for appointment availability.
5pm – 7pm Available on alternate Tuesdays.
.
Come along and enjoy a delicious selection of homemade cakes and sweet treats while helping raise money for an incredible cause. Every donation will go towards lifesaving research and support for those affected by breast cancer.
📅 Thursday 28th May
📍 Dawley Dental Practice
Whether you pop in for a quick treat or simply want to support the cause, every contribution makes a difference.
We look forward to seeing you there! 💗
https://www.justgiving.com/page/dawleydentalpractice?utm_medium=FA&utm_source=CL
#BreastCancerNow #BakeSale #DawleyDentalPractice #Fundraising #SupportLocal #EveryDonationCounts](https://www.dawleydental.co.uk/wp-content/plugins/instagram-feed/img/placeholder.png)
